This week, Carol Tomé, CEO of United Parcel Service (UPS), joined President & CEO Gregory Fleming in a conversation that marks the 30th in our Uniquely Rockefeller Special Client Event series. We enjoyed hearing Carol’s candid and informed perspective on leading such a vast and complex company, the integral role her company is playing in delivering the COVID-19 vaccines, and the importance of culture and having a relentless focus on the client experience. A main takeaway was Carol’s reference to a quote from Peter Drucker, “Culture eats strategy for breakfast,” a sentiment that we emphatically share at Rockefeller.